Our Support Staff
Our valuable support staff will be your first point of contact at Melbourne Weight Loss Surgery. They aim to make your journey convenient and simple, and keep our office running at peak efficiency. Find out more about our team:
Personal Assistant to Michael Hii
Milly England works as a personal assistant to Mr Michael Hii. Since joining us in 2016, Milly quickly became integral to the working environment of our busy practice and serves as one of the first ports of call for patient enquiries. She will assist you in arranging your appointments with the doctors and other health staff, help book your investigations, and assist you throughout the process of organising your surgery.
With previous experience in both specialist and general practice, Milly has a well rounded understanding of the private health sector and a keen interest in personalised patient care. Most importantly, she is committed to ensuring that efficient, caring and professional customer service is provided to all patients of MGOS.
Outside of work, Milly is a practiced opera singer and enjoys going to music festivals and gigs with her friends.
Having previously worked in Gynaecology, Laura joined our team last year. Committed to providing patients with premium and considered care, Laura is a valued member of our secretarial team. She is dedicated to helping you navigate the medical system with ease and support you with all administrative aspects during your treatment at our practice. Laura will assist you in arranging consultations with our surgeons and other members of our healthcare team, help book your investigations and any necessary tests, and guide you through the administrative process of any surgery you may have with us. Please direct any queries or enquiries you may have regarding the practice of Dr Salena Ward to Laura and she will endeavour to assist you. In her spare time, she enjoys swimming and walking her precious Weimaraner, Billie.
Secretary to Mr Matthew Read,
Physicians and Bariatric Dietitians
Lauren is a secretary to Mr Michael Hii and works alongside the administrative team to provide synchronized care. She has a keen interest in public health and is passionate about patient health outcomes.
Lauren has a psychology major and sociology minor from Monash University. She will be one of your first points of contact when organizing appointments with our specialists and will assist you administratively throughout your weight loss journey.
Passionate and open, Lauren approaches her work with vigor and a commitment to excellence, and an equally strong commitment to very hot almond lattes.
Claudia is our receptionist. Claudia is originally from Tasmania. She enjoys an active lifestyle and loves to hike and listen to playlists. A passionate foodie, Claudia loves checking out new bars, restaurants and even cooking at home. Claudia has previously studied tourism and hopes to be able to travel more in the future. Claudia would love to have a pet bulldog someday!
Jasmine is our receptionist. Jasmine was born in Adelaide, but finished her high school education in Bright Victoria. Jasmine is currently studying her Bachelor of Nursing and Work Health and Safety in Melbourne. Jasmine loves being outdoors and socialising, but just as easily can spend a day watching movies with popcorn. Jasmine has a pet long neck turtle, called Handsome!