Our Support Staff

Our valuable support staff will be your first point of contact at Melbourne Weight Loss Surgery. They aim to make your journey convenient and simple, and keep our office running at peak efficiency. Find out more about our team:

Cathryn Hertaeg

Personal Assistant to Mr Michael Hii

Coming soon

Laura Kilner

Secretary to Dr. Salena Ward

Laura is secretary to Dr. Salena Ward. Having previously worked in Gynaecology, Laura joined our team last year. Committed to providing patients with premium and considered care, Laura is a valued member of our secretarial team. She is dedicated to helping you navigate the medical system with ease and support you with all administrative aspects during your treatment at our practice. Laura will assist you in arranging consultations with our surgeons and other members of our healthcare team, help book your investigations and any necessary tests, and guide you through the administrative process of any surgery you may have with us. Please direct any queries or enquiries you may have regarding the practice of Dr Salena Ward to Laura and she will endeavour to assist you. In her spare time, she enjoys swimming and walking her precious Weimaraner, Billie.

Lauren Corless

Secretary to Mr. Matthew Read

Lauren is secretary to Mr Matthew Read and works alongside the administrative team to provide synchronized care. She has a keen interest in public health and is passionate about patient health outcomes.

Lauren has a psychology major and sociology minor from Monash University. She will be one of your first points of contact when organizing appointments with our specialists and will assist you administratively throughout your weight loss journey.

Passionate and open, Lauren approaches her work with vigor and a commitment to excellence, and an equally strong commitment to very hot almond lattes.

Claudia Gillam

Receptionist, secretary to Medical Physicians and Nurses

Claudia is our receptionist and secretary to Dr. Amy Osborne and Dr. Geetha Theverkalam. Claudia is originally from Tasmania. She enjoys an active lifestyle and loves to hike and listen to playlists. A passionate foodie, Claudia loves checking out new bars, restaurants and even cooking at home. Claudia has previously studied tourism and hopes to be able to travel more in the future. Claudia would love to have a pet bulldog someday!

Jasmine Aquilina

Secretary to Dr. Nicole Winter

Jasmine is secretary to Dr. Nicole Winter. Jasmine was born in Adelaide, but finished her high school education in Bright Victoria. Jasmine is currently studying her Bachelor of Nursing and Work Health and Safety in Melbourne. Jasmine loves being outdoors and socialising, but just as easily can spend a day watching movies with popcorn. Jasmine has a pet long neck turtle, called Handsome!